The Second SERVICE SCIENCE SYMPOSIUM in Malaysia
On November 24th, the 2ND SERVICE SCIENCE SYMPOSIUM was held in University Utala Malaysia (City of Alor Setar). Dr. Kunio Shirahada gave a keynote talk titled "Service Sustainability n Wellbeing Economy and Society." In the talk, he explained the need for considering service paradigm+ under the Well-being oriented economy and society. To consider the paradigm+, sustainability mindset is the key. In addition, he suggested service should be a meta capital to realize sustainability referring main sustainability topics. In addition, to reveal the secret of service sustainability, he proposed a new research approach by combining actor network theory and fieldwork which is useful to Identify which parts are not sustainable and which parts need service as a meta-capital.